Refund Policy
Overview
At BusinessInternetWiFi, customer satisfaction is important to us. This Refund Policy outlines the conditions under which refunds may be issued.
Service Payments
Payments made for internet services, installation, or consultation are subject to the terms agreed upon during service activation.
Eligibility For Refunds
Refunds may be considered if:
- Service installation could not be completed
- Duplicate payment was made
- Technical issues caused prolonged service interruption
- Service was canceled before activation
Non-Refundable Services
The following may not be eligible for refunds:
- Completed installations
- Monthly subscription fees after service activation
- Customized enterprise solutions
- Third-party equipment charges
Refund Processing
Approved refunds will be processed within 7–14 business days using the original payment method.
Cancellation Policy
Customers must notify us before cancellation requests. Early termination fees may apply depending on the selected service plan.
Contact Information
For refund or billing-related inquiries, contact:
Email: billing@businessinternetwifi.com
Phone: +1 XXX XXX XXXX